Category Archives: Track E

K1: Opening Keynote Presentations

Tuesday, November 29: 8:30 a.m. – 10:00 a.m.

Moderator: Frank Gilbane, Founder, Bluebill Advisors, Gilbane Conference

Speakers

  • Marissa Jarratt, Vice President, Marketing, Global Snacks Group, PepsiCo – A New Age for Internal Communications: Measure, Manage and Influence The Employee Experience
  • Tania Yuki, Founder and CEO, Shareablee – Measuring What Matters in Social Media
  • Jon Marks, Co-founder and CTO, Kaldor – Blood in the Streets – Reporting from the Content Technology Trenches

K2: Opening Keynote Panel – Industry Analysts Discuss Current Trends & the Future

Tuesday, November 29: 11:00 a.m. – 12:00 p.m.

Moderator: Frank Gilbane, Founder, Bluebill Advisors, Gilbane Conference

Speakers

E1: Intranet Success Stories From the Field

Track E: Content, Collaboration, and Digital Workplace Experience – Tuesday 29 November 
13:30 – 14:30

This session focuses on two great case studies providing examples and inspiration for those in the process of reworking their own intranets. The speakers will share hands on examples of mobile friendly user experiences as well as how gamification and the right design contributes to driving adoption and changing behaviors.

Presented by: Sara Redin

Experience Matters – Engaging Users through Great Experience

Presented by: Camille Wellard

Build It and They Will Come – Creating Your Dream Intranet

Presented by: David King

E2: Trends in Digital Workplace Collaboration Tools, and Techniques

Track E: Content, Collaboration, and Digital Workplace Experience – Tuesday 29 November 
14:40 – 15:50

The tools available to enhance the digital workplace are developing rapidly which is also changing the scope of the intranet concept in most organizations. The employee experiences can benefit greatly both from the new opportunities in the 0ffice 365 stack and also non Microsoft products. In this session the speakers will explore predominant current trends and together we will explore what this means for those who are looking to invest in their platforms or make better use of the tools they already have. 

Presented by: Sara Redin

How Consumer Cloud Conquered Corporate Control of Communication and Collaboration

Presented by: Peter OKelly

O365 Tools to Support the Digital Workplace

Presented by: Jeff Fried

E3: Collaborating for Innovation and a Better Customer Experience

Tuesday, November 29: 4:00 p.m. – 5:00 p.m.

Social tools and collaboration spaces are often very useful and valuable to the groups who use them. The challenge however is to make sure that the great insights and information gathered and created can really benefit the work of everyone who should have access to it. Ultimately the work of few should be able to spread and benefit the entire organizations performance and customer satisfaction. The two presenters in this session have explored this in different ways and will share their insights.

Moderator:

Sara Redin, Founder, Redin Consult

Speakers:

  • Laurel Nicholes, Director, TechComm Services, F5 Networks – Content Potluck: Bring Everyone to the Community Table
  • Niki Vecsei, Director Communities Strategy, Digital Marketing, Transamerica – Content Potluck: Bring Everyone to the Community Table
  • Chris Crummey, Executive Director, Customer Experience and Evangelism, IBM Watson Work Collaboration Services – Engage Your Ecosystem to Drive Innovation

E4: Intranet Adoption and Success

Track E: Content, Collaboration, and Digital Workplace Experience – Wednesday 30 November 
08:30 – 09:30

Intranet adoption is the constant challenge of any intranet team whether they are looking to implement new functionalities or change the way that people interact and cooperate. This session prepares you to define an adoption program based on facts from extensive research and the experiences of both large and smaller corporations. 

Presented by: Sara Redin

The Many Are Smarter Than The Few

Presented by: Rickard Hansson

A Research-Based Approach to Increasing Social Business Adoption

Presented by: Dennis Pearce

E5: Managing Knowledge in a Modern Digital Workplace

Track E: Content, Collaboration, and Digital Workplace Experience – Wednesday 30 November 
09:40 – 10:40

What does it take to make knowledge findable and accessible and what does it look like when it really works? Managing knowledge and making sure that it supports the right people at the right time are essential. This session will demonstrate how knowledge management can improve customer experience and discuss how this can be achieved in different kinds of organizations too.

Presented by: Sara Redin

Defining the Content Experience with Knowledge Portals

Presented by: Eeshita Grover

DAM – Becoming a Critical Tool for Enterprise KM

Presented by: Robert L. Armacost